Privacy Policy
Last Updated: October 2026
Bangalore Biryani ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and share information about you when you use our website or place orders with us.
1. Information We Collect
When you interact with our website, place a delivery order, or book a catering event, we may collect the following data:
- Identity Data: First name, last name, title.
- Contact Data: Delivery address, billing address, email address, and telephone numbers (including WhatsApp).
- Event Data: Date of event, guest count, and specific venue details required for catering logistics.
- Technical Data: IP address, browser type and version, time zone setting, and operating system.
2. How We Use Your Information
We only use your personal data when the law allows us to. Most commonly, we use it to:
- Process and deliver your food orders directly or through our event logistics.
- Manage our relationship with you, including notifying you about changes to our terms or privacy policy.
- Coordinate venue and logistical setups via our parent company, Make My Occasion.
- Send transactional updates via WhatsApp Business API regarding your delivery or catering status.
3. Data Sharing & Third Parties
We do not sell your personal data to external marketing agencies. We may share your data with trusted third parties exclusively for operational purposes:
- Make My Occasion: Our parent company, for managing large-scale event logistics, venue coordination, and equipment deployment.
- Payment Gateways: Secure third-party processors to handle your transactions safely.
- Communication Platforms: Meta (WhatsApp Cloud API) to send automated order confirmations and ETAs.
4. Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We limit access to your personal data to those employees, agents, and contractors who have a business need to know.
5. Contact Details
If you have any questions about this privacy policy or our privacy practices, please contact our operational leads at our central kitchen in BTM Layout, Bengaluru, or via phone at +91 9916367999.